PRIVACY POLICY

17 Crickex Privacy Policy — Your Data, Your Rights

When you use 17 Crickex, certain information is shared with us. This page clearly explains what data we collect, why we keep it, and how we keep it secure — no complex legal jargon, just plain and simple English.

What's on This Page
  • What Data We Collect
  • How Your Data Is Used
  • Who Your Data Is Shared With
  • Cookie & Tracking Policy
  • Security & encryption
  • Your rights & choices
Last updated: January 2026

Our 6 Commitments to Protecting Your Privacy

The data protection principles 17 Crickex always upholds

256-bit SSL Encryption

Every piece of your data and every transaction is protected by industry-standard 256-bit SSL encryption. Data transmitted over the internet cannot be read by anyone else.

Encrypted
No data sales — ever

17 Crickex never sells your personal data to third parties. Your name, number, or address will never reach an advertiser.

No Sale of Data
Payment Details Are Not Stored

BKash, Nagad, or bank details are never stored on 17 Crickex's own servers. Every transaction is processed directly through the payment gateway.

Payments secured
You Are in Control of Your Data

You can view, correct, or request deletion of your personal data at any time. This is your right, and 17 Crickex respects it.

Your rights
Secure servers & data centres

17 Crickex stores data at internationally certified data centres equipped with both physical and digital security measures.

International Standards
You will be notified immediately in the event of a data breach

In the event of a data security incident, 17 Crickex will notify all affected members within 72 hours and take immediate action.

Transparent communication

Important Notice

17 Crickex takes your privacy very seriously. This policy explains what data we hold, why we hold it, and what we do to keep it secure. By using the platform, you agree to this policy.

1

Introduction & Scope

This Privacy Policy 17 Crickexapplies to the website, mobile app, and all related services of . Whether you're visiting the site for the first time, creating an account, placing a bet, or contacting support — this policy applies in every case.

17 Crickex follows international data protection laws and industry best practices. Our goal is to collect only the minimum data necessary and to protect it with the highest level of security. We believe that transparency in data management is the foundation of trust.

In summary: 17 Crickex only collects what's strictly necessary to provide our services. We don't want unnecessary data — and we don't keep it.

2

What Data We Collect

The data 17 Crickex collects falls into two main categories — what you provide directly, and what is generated automatically as you use the platform.

What you provide directly

  • At registration — name, mobile number, date of birth, address, and email
  • For KYC verification — scans of your national ID or passport
  • When adding a payment method — your bKash or Nagad number (the number only, not full account details)
  • When contacting support — details of your messages and complaints

Automatically collected data

  • Device information — device type, operating system, and browser
  • IP address — for general location verification and fraud prevention
  • Login timestamps & session data — used for security verification
  • Betting & transaction history — used for account management and issue resolution
  • Cookies & browsing behaviour — used to improve the platform
Data type Reason for Collection Required?
Name & Mobile Account Creation & OTP Verification Yes
Date of Birth Age Verification (18+) Yes
National ID Card KYC & Large Withdrawal Verification Situation-dependent
Email Address Sending Important Notifications Optional
IP Address Security & Fraud Prevention Automatic
3

Purpose of Data Use

17 Crickex uses your data only for specific, legitimate purposes. It is never used for anything unrelated to those purposes.

  • Account creation & management — to correctly identify you
  • Payment Processing — for secure deposits and withdrawals
  • Fraud & anti-money laundering prevention — to keep the platform secure
  • Providing support services — to help resolve your issues
  • Sending important notifications — such as security updates or policy changes
  • Platform improvement — analyzing which features are used most to enhance your overall experience
  • Responsible Gaming monitoring — to detect unusual betting patterns and alert members accordingly

Regarding Marketing: 17 Crickex may send you relevant offers and bonus updates — but only with your consent. You can turn off marketing notifications at any time from your account settings.

4

Data Sharing Policy

17 Crickex does not sell your data or share it with third parties without reason. However, there are a limited number of circumstances in which data may be shared.

When Your Data May Be Shared

  • Payment Gateway: Minimum necessary data is shared with bKash or Nagad to complete transactions
  • KYC Verification Services: With internationally recognised identity verification providers
  • Law Enforcement Agencies: To relevant authorities in response to legal orders or money laundering investigations
  • Security Agencies: With specialist providers for fraud detection and prevention

What never happens: Your data is never shared with advertisers, marketing agencies, or unrelated businesses. It is not sold for any sum — doing so would be a direct violation of 17 Crickex's core principles.

In every case of data sharing with third parties, 17 Crickex ensures that the recipient upholds the same data protection standards. Contractual safeguards are put in place before any data is transferred.

5

Cookies & tracking technologies

17 Crickex uses cookies on its website. Cookies are small text files stored in your browser that help make the site easier to use.

Types of cookies we use

  • Essential Cookies: Keeping you logged in, temporarily saving form data — the site simply cannot function without these.
  • Preference Cookies: Remembering your preferred language and settings
  • Analytics Cookies: Understanding which pages are visited most — used to improve the site
  • Security Cookies: Detecting unusual activity within the same session

Cookie controls: You can delete existing cookies or block new ones through your browser settings. However, disabling essential cookies will affect login functionality and certain key features.

17 Crickex does not use third-party tracking pixels or cross-site tracking. This means once you leave 17 Crickex and visit another site, we no longer track you.

6

How Long Your Data Is Retained

17 Crickex does not retain your data indefinitely. Once a specific purpose has been fulfilled or the data is no longer needed, it is deleted.

Data type Retention period
Account Information Full duration of active account + 5 years after closure
Transaction Records Up to 7 years (as required by law)
KYC documents 5 years after account closure
Support chat history Up to 2 years
Login Logs & Session Data Up to 6 months
Analytics & Cookie Data Up to 13 months

If you request permanent account closure, all data beyond the minimum legally required retention period will be deleted. Transaction records cannot be fully erased due to financial regulations — however, they are only shared with designated authorities upon request.

7

Security measures

17 Crickex uses multiple layers of security to keep your data safe, combining both technical and procedural safeguards.

SSL/TLS Encryption

Every piece of data transmitted from your browser to our servers is protected with 256-bit encryption.

Firewall Protection

Our servers are protected by multiple layers of firewalls. Every unauthorised access attempt is blocked automatically.

Two-Factor Authentication (2FA)

OTP verification is required when logging in from a new device. Additional verification also applies to large withdrawals.

Real-Time Monitoring

Our security team monitors server activity 24/7. Any unusual behavior is detected and acted upon immediately.

Data hashing

Passwords and sensitive data are stored in hashed form. The original data cannot be read by anyone — including us.

Regular Security Audits

Security assessments are conducted regularly by independent third-party experts. Any vulnerabilities identified are remediated immediately.

8

Your rights & choices

As a 17 Crickex member, you have important rights over your personal data. To exercise any of these rights, please contact us at support@17crickex.app.

Right to Access Your Data

You have the right to know what information 17 Crickex holds about you. Upon request, full details will be provided within 30 days.

Right to Rectification

If any of your stored information is incorrect, you can request a correction. Some details can be updated directly from your account settings.

Right to Erasure

After closing your account, you may request deletion of any data held beyond what is required by legal obligations.

Opt out of marketing communications

You can opt out of marketing messages via your account settings or by clicking the "Unsubscribe" link in any email we send.

Right to Data Portability

Your account data can be provided in a structured format upon request — contact our support team to arrange this.

9

Minor protection

17 Crickex strictly prohibits users under the age of 18 from accessing the platform. We never knowingly collect personal data from minors.

If you believe a minor's information has been submitted on 17 Crickex, please notify us immediately at support@17crickex.app. Any such account will be closed without delay and the collected data will be deleted.

For Parents

If your child has accidentally created an account on 17 Crickex or made any transactions, please contact our support team immediately. We will act promptly.

10

Policy Changes & Updates

17 Crickex may update this Privacy Policy at any time. Changes may be driven by new legal requirements, technological developments, or improvements to our services.

For significant changes, members will be notified via SMS or email at least 14 days before the changes take effect. For minor updates, only the "Last Updated" date at the top of the page will change.

Tip: Check this page regularly. The update date at the top of the page will let you know if anything has changed. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this policy, support@17crickex.appWrite to us at . Our team typically responds within 24 hours.

Contact Us

For any data protection requests or concerns: support@17crickex.app — our Privacy Team will respond to you directly. For more information, visit our Terms & Conditions Read.


FAQs

Frequently asked questions about privacy & our services

At 17 Crickex, your personal and financial data is protected by multiple layers of security. First, all communication between your browser and our servers is secured with 256-bit SSL encryption — no one can intercept it in transit. Second, your full bKash or Nagad details are never stored on our servers — every transaction is processed directly through the payment gateway. Third, your password is stored in hashed form — not even 17 Crickex staff can see it. Fourth, logging in from a new device requires OTP verification — so even if someone knows your password, they cannot access your account without your phone. Our advice: keep your password strong and never share it with anyone. If you notice any suspicious activity, contact support immediately.

There are two main places on 17 Crickex to follow live scores and real-time match updates. The first is the Sports Events section — here you can find live scores, current odds, and key moment updates for all ongoing matches. Cricket coverage includes ball-by-ball scores and wicket alerts, while football shows goal and card updates. The second is the Match Odds section — when placing in-play bets, live scores are displayed on the same screen, and odds movements give you a clear picture of what is happening on the field. For major tournaments such as the IPL or World Cup, live streaming is also available for select matches — just log in and head to the Sports section. If you follow scores frequently on mobile, bookmarking the Sports Events page will save you time.

Your data is safe — get started now

Enjoy the best betting experience at 17 Crickex with your data fully protected. Get started with just ৳200 via bKash.

বাংলা