TERMS & CONDITIONS

17 Crickex Terms & Conditions — clearly explained, in plain language

Please read these terms before using our platform. 17 Crickex believes every rule should be transparent and easy to understand — our goal is to communicate clearly and plainly, not in complicated legal language.

What's on this page
  • Account & Registration Policy
  • Betting & Gaming Rules
  • Deposit & Withdrawal Terms
  • Bonus & Promotion Terms
  • Prohibited Activities
  • Responsible Gaming
Last Updated: January 2026

Key policies at a glance

The 6 most important things to know before using 17 Crickex

Age & Identity Verification

17 Crickex is strictly for individuals aged 18 and above. All account information must be accurate — we reserve the right to close any account registered with false details.

18+ Policy
One Account Policy

Each person may hold only one account. Attempting to claim bonuses through multiple accounts may result in all accounts being suspended and any funds held being forfeited.

One Person, One Account
Fair Betting Guarantee

All casino games on 17 Crickex use internationally audited RNG. Sports odds are market-driven. There is no match manipulation or artificially determined outcomes.

RNG Audited
Bonus Usage Limits

Bonuses cannot be withdrawn directly — rollover requirements must be met first. The rollover amount, time limit, and eligible games for each bonus are clearly stated on the offer page.

Rollover Applies
Fund Protection Policy

Member funds held at 17 Crickex are kept in a separate account from the platform's own operating funds. Returning members' money is our first obligation, under any circumstances.

Funds Protected
Responsible Gaming Obligations

17 Crickex is committed to ensuring legally and ethically responsible gaming. Deposit limits, self-exclusion, and account closure options are available to members upon request at any time.

Responsible Gaming

Before You Read

By using the 17 Crickex platform, you agree to these Terms and Conditions. If you disagree with any part, please stop using the platform and contact our Help Centre.

1

General Terms & Conditions

17 Crickex An internationally licensed online betting and casino platform operated with Bangladesh users in mind. The Terms and Conditions set out here form the legal basis of the agreement between users and 17 Crickex.

These terms apply at all times under Bangladesh Standard Time. Accessing the platform is taken as confirmation that you have read and agreed to these terms.

Important: 17 Crickex reserves the right to update these terms at any time. Members will be notified of any changes via email or SMS.

This agreement covers everything on the platform — all site services, the mobile app, promotional offers, live chat support, and the VIP programme.

2

Account Registration & Identity

To open an account with 17 Crickex, applicants must be 18 years of age or older. Registering by concealing your age or providing false information is strictly prohibited, and any such account may be closed at any time.

What you need to register

  • Full name — must match your National ID
  • Active mobile number — required for OTP verification
  • Date of birth — for age verification
  • Current address — required for KYC verification
  • An active email address (optional but recommended)

One Person, One Account: No individual may hold more than one account. 17 Crickex treats multiple accounts operated from the same device, the same IP address, or the same payment method as duplicate accounts.

After registration, 17 Crickex may request identity verification (KYC) at any time. Failure to respond to this request may result in withdrawals being put on hold. Completing KYC is for the member's own financial protection — to ensure no one else can withdraw funds from your account.

3

Deposit & Withdrawal Terms

Depositing and withdrawing funds on 17 Crickex is straightforward. That said, a few core rules always apply.

For Deposits

  • Minimum deposit amounts vary by payment method (৳200 for bKash)
  • Only use payment methods registered in your own name
  • Deposits from third-party accounts are not permitted
  • Please include the correct reference number when making a deposit

For Withdrawals

  • Withdrawals will be processed to the same payment method used for the original deposit
  • Minimum withdrawal ৳500 (may vary by method)
  • Withdrawals may be partially restricted if an active bonus rollover requirement has not yet been met
  • KYC verification may be required before large withdrawals

Please note: 17 Crickex does not impose any additional charges on deposits or withdrawals. Any fees applied by a payment provider are solely the provider's own.

4

Betting Rules

Before placing bets on 17 Crickex, it's worth familiarising yourself with the key rules below. These rules apply equally to all members.

Subject Rules
Minimum Bet Typically ৳10 — may differ in specific markets
Maximum bet Set per market and event — higher limits available for VIP members
Bet Cancellation Cancellation is possible within a set window before the match kicks off
If a Match Is Cancelled The full stake amount is refunded
Match Abandoned Mid-Game Settled in accordance with 17 Crickex rules
Odds Changes Odds at the time the bet is placed are final
Technical Error 17 Crickex reserves the right to void bets placed on obvious errors

Bets placed on live (in-play) markets cannot be cancelled once confirmed. Pre-match bets remain active until the market closes. 17 Crickex reserves the right to void any bet placed by deliberately exploiting system errors or abnormal odds.

5

Bonuses & Promotional Offers

17 Crickex offers a range of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, free bets, and VIP rewards. Each offer comes with its own terms and conditions.

General bonus terms

  • Bonuses cannot be withdrawn directly — rollover requirements must be completed first
  • Rollover calculation: bonus amount × rollover multiplier = total wagering required
  • If the rollover requirement is not met within the specified timeframe, the bonus will be forfeited
  • Not all games may contribute equally toward a bonus rollover
  • Each offer may only be claimed once (claiming the same offer multiple times via duplicate accounts is prohibited)

Example: A ৳1,000 bonus with a ×15 rollover means you need to place a total of ৳15,000 in bets before the bonus becomes withdrawable. This calculation is clearly stated on each bonus offer page.

17 Crickex reserves the right to modify, suspend, or cancel any bonus programme at any time. However, the terms of bonuses already claimed and active will not be altered.

6

Prohibited Activities

Certain activities are strictly prohibited to keep the 17 Crickex platform fair and safe. Violations will result in permanent account closure.

  • Opening multiple accounts to collect bonuses
  • Operating an account using another person's identity
  • Placing bets using bots or automated software
  • Intentionally placing bets by exploiting system errors
  • Money laundering or introducing funds from illegal sources
  • Attempting to gain unauthorized access to another member's account
  • Placing bets on a match or game outcome using prior insider knowledge (insider betting)
  • Spreading false information on the platform or deceiving other members
Account Forfeiture

If any of the prohibited activities listed above are proven, all funds in the account will be forfeited and legal action may be taken.

7

Privacy & Data Management

17 Crickex takes your personal information seriously. Certain data is collected when you register or use the platform — it is used solely for service delivery and security purposes.

17 Crickex does not sell or share your personal information with third parties. However, information may be disclosed to the relevant authorities when required by law or to prevent fraud. For more details, please refer to our Privacy Policy Read.

Cookie Usage: 17 Crickex uses browser cookies to save your login session, remember your preferences, and improve the platform. Cookies can be disabled in your browser settings, though doing so may affect the functionality of certain features.

8

Limitation of Liability

17 Crickex always strives to provide a reliable service. However, our liability is limited in certain circumstances.

  • 17 Crickex is not liable for missed bets caused by internet disconnection
  • 17 Crickex is not responsible for delays caused by third-party payment methods
  • 17 Crickex is not liable if account credentials are compromised due to the user's own negligence
  • Limited liability applies for temporary service disruptions caused by unforeseen technical issues

However, if any loss results from 17 Crickex's own error — such as a valid winning bet not being paid out, or funds being deducted incorrectly — the issue will be corrected and compensation provided where applicable.

9

Terms Updates & Changes

17 Crickex reserves the right to modify these terms and conditions, in whole or in part, at any time. Changes may be made due to legal requirements, technical updates, or improvements to our services.

For significant changes, members will be notified at least 7 days in advance — via email, SMS, or an in-platform notification. Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.

Note: Check this page regularly — you can tell if anything has changed by looking at the "Last Updated" date at the top of the page.

10

Account Closure & Responsible Gaming

17 Crickex places the highest priority on member safety and well-being. Members may suspend or permanently close their account at any time, for any reason.

  • Self-exclusion: A break option is available ranging from 1 week up to 6 months
  • Deposit limits: you can set your own daily or monthly maximum deposit amount
  • Permanent account closure: takes effect within 24 hours of submitting a request to support
  • Any remaining balance at the time of account closure will be returned via the verified payment method on file

17 Crickex may also close an account automatically — if prohibited activity is detected, after extended inactivity (more than 3 years), or upon legal instruction. To learn more about responsible gaming, visit our Responsible Gaming View page.

Betting Is Entertainment

17 Crickex always reminds you — betting is for entertainment, not a source of income. If you feel betting is becoming difficult to control, contact support right away.


FAQ

Frequently asked questions about the rules

17 Crickex's policy is one account per person. Two members of the same household may each hold a separate account, provided they are distinct individuals — with separate national IDs, separate mobile numbers, and separate payment methods. Issues arise when the same device, IP address, or bKash number is shared. 17 Crickex's system detects these patterns, and accounts may then be flagged as duplicates. If you want to be sure, contact support and explain your situation — the support team will confirm directly whether there is any problem. Being upfront generally means there is nothing to worry about.

On 17 Crickex, winnings are automatically credited to your wallet as soon as the match result is confirmed. For cricket, funds appear immediately after the final over is completed; for football, they are typically credited within 5 to 10 minutes of the final whistle. If there is a delay in the score update, it may occasionally take up to 30 minutes. For parlay bets, the full payout is credited in one go once the last event in the slip is settled. If more than 1 hour has passed and your winnings have not arrived, please contact Live Chat with your bet reference number and match name. The support team will verify and resolve the issue promptly.

Done reading? Get started now

Register with 17 Crickex and enjoy Bangladesh's best betting experience — transparent rules, secure payments, and 24/7 Bangla support.

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